Strength is built on trust — and that includes ours with you.
At Grind & Gains, your satisfaction is as important to us as your fitness goals. Every product we offer is carefully selected, tested, and packed with precision. But if something isn’t right, we’ll make it right — because excellence is non-negotiable.
We accept refund or exchange requests if the following conditions are met:
The product is unused, unopened, and in its original packaging.
The request is made within 3 days of delivery.
A valid proof of purchase (invoice or order number) is provided.
Once your return is inspected and approved, your refund will be processed according to your original payment method.
For hygiene and safety reasons, the following items cannot be returned or refunded:
Supplements, protein powders, or consumables
Personal care items (e.g., shakers, bottles, towels, gloves)
Clearance or sale items
Customized or special-order equipment
We take health seriously — once a product leaves our facility, it must remain untampered for your safety.
If your product arrives damaged or faulty, please contact us within 48 hours of delivery.
Provide clear images and your order details so our support team can resolve the issue quickly.
We’ll arrange a replacement, repair, or full refund — depending on the situation.
No hassles, no excuses. Just accountability.
Once approved, refunds are typically processed within 5–10 business days, depending on your payment method or bank policies.
If you haven’t received your refund after this period, kindly check with your bank or payment provider before contacting us — delays can vary.
Return shipping costs are generally the customer’s responsibility, unless the item was defective or incorrect.
In such cases, we cover all shipping charges for your convenience.
Orders can be cancelled before dispatch by contacting us promptly.
Once the product has shipped, it must go through the standard return process.
For all refund or return inquiries:
📩 Email: support@grindandgains.com
📞 Phone: +92 1323 432432
We believe in earning your trust one order at a time — and that means handling every return with honesty, speed, and respect.
Thank you for choosing Grind & Gains.
Your fitness journey deserves premium support — on every rep, every set, every purchase.
